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Compliance glossary

Plain-English definitions of the terms that tend to arrive without explanation, usually in a letter. These say what a term means. They do not tell you what to do about it.

ACOP (Approved Code of Practice)
Guidance with a special legal status. You may depart from it, but if you do you have to be able to show you achieved the same result another way.
Appointed person
Someone who takes charge of first-aid arrangements — calling an ambulance, looking after the equipment — without holding a first-aid qualification.
Competent person
Somebody with the training, knowledge and experience to do a particular thing properly. Some duties can only be discharged by one, and the level of competence needed varies with the risk.
Controlled document
A document with a version history, a named approver and a review date, where the version in force is a fact rather than whichever file was uploaded last.
Controller
Under data protection law, the organisation that decides why and how personal data is processed. Your staff records make you a controller.
DPIA
Data protection impact assessment. Required before processing likely to result in a high risk to individuals.
DSAR
A subject access request — an individual asking for a copy of the personal data you hold about them. Usually one calendar month to respond.
Duty holder
Whoever the law puts an obligation on. It follows control rather than ownership, which is why a lease can move it.
EICR
Electrical Installation Condition Report. Records the condition of a fixed electrical installation and any observations, coded by severity.
Enforcement notice
A formal notice from a regulator requiring something to be put right, usually by a stated date. Failure to comply is generally an offence.
Evidence pack
A dated compilation of the documents and records that show a duty was met, assembled so somebody else can follow it.
HACCP
Hazard Analysis and Critical Control Point. The risk-based approach a food safety management system is built on.
Improvement notice
A health and safety notice requiring a contravention to be remedied within a period, which can be appealed.
Processor
An organisation that processes personal data on a controller's behalf. DutyHub is your processor for the data you put into it.
Prohibition notice
A notice stopping an activity that involves a risk of serious personal injury. It takes effect immediately or on a stated date.
RIDDOR
The regulations requiring certain work-related deaths, injuries, diseases and dangerous occurrences to be reported.
ROPA
Record of processing activities. The Article 30 record of what personal data you process and why.
Responsible person
Under fire safety law, whoever has control of the premises — commonly the employer or occupier. The fire risk assessment duty sits with them.
Risk assessment
A structured look at what could cause harm, who could be harmed, and whether existing precautions are enough. Significant findings are recorded where five or more people are employed.
Statutory excuse
A defence created by carrying out a check in the way the law prescribes — most commonly used about right to work checks.
Thorough examination
A statutory examination of lifting equipment by a competent person, at set intervals. Not a service and not maintenance.
Transfer note
The record accompanying a transfer of waste, describing it and identifying who took it. It has to be kept for a set period.